Windows 10 is the latest build from Windows and users are facing many problems using Windows 10. When you try to plug a USB drive into USB ports an error shows in your screen or device manager listing “Device Descriptor Request Failed“.
On-screen, you’ll get a message saying “Windows Can’t Recognize The USB” or similar. There are many reasons due to which you are receiving this error. You can’t plug and play any USB drive and start doing your work.
There are many possible ways you’ll receive this error. Error codes and listening for this error might be different in your case. The solution for all errors is available in this article. Below are the errors listening you might be receiving in your case:
- Windows has stopped this device because it has reported problems. (Code 43)
- Last USB Connected Is Malfunctioned
These are the some of the common error users might receive while plugging their USB. Your USB port might be damaged, USB is damaged etc. are the hardware failures which might be the possible reason for this error. Below is the quick advice you should perform before proceeding to the steps for fixing device descriptor request failed error:
- Plug your USB in the different ports of your computer/laptop.
- Try plugging diff USB drive to check whether USB port is working or damaged.
- Restart your device once.
This quick advice should be followed by every user who is looking for the problem. It’s important because this problem might be caused by hardware disability resulting in your ports stops working.
If you’re still getting the error you should quickly start exploring and solving your error. Below are the all possible ways which are used to fix this problem. We’ve also found questions on the forums but users still not getting their answer to solve device descriptor request problem.
Fix: Device Descriptor Request Failed
Below are all solutions which will surely help you in fixing the USB not recognized error in Windows PC. Follow these steps accurately to solve your problem. Many manufacturer’s forums are also having threads and questions about the problem. But, there are many possible reasons for this problem and hence we’ve shown five fixes to device descriptor request failed problem.
Fix 1: Create A Registry Value in Registry Editor For Your USB Device Driver To Enable Power Enhancement
Note: Do as directed, changing/creating registry values without proper knowledge will hurt your Windows OS. Make sure you’ve followed the steps as they are shown in this fix.
- Open device manager, process Win+R, type devmgmt.msc and hit enter.
- Select the driver/device where Device Descriptor Request Failed error is written.
- Right-Click>Properties and click on Details tab. Now, choose Device instance path in the property.
- Note down/copy that path as it’ll be needed or just keep that Window open
- Press Win+R and type regedit, hit enter.
- Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ (Your Path) e.g in my case: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_8086&DEV_27CB&SUBSYS_061F1025&REV_02\3&11583659&0&EB.
- Now, we’ll be creating a new value there, Right-Click>New>DWORD (32-bit) Value. Name the value as- EnhancedPowerManagementEnabled and set DWORD Value data value: 0
- Now, restart your computer and see if there your problem is solved or not.
What actually happens after following these steps is that your computer will provide maximum power to that device so that it can run properly. Also, now your OS’s priority to provide resources and other things to that device will increase and your problem might be solved. But, if it dodn’t helped in your case, read other fixes below. We’re sure that any of the fix will solve your problem.
Fix 2: Try Uninstalling and Updating USB Drivers
Drivers handle most important work in your computers. You external devices like screen, USB ports, Audio jacks etc. are configured properly by drivers. In the case of USB, Windows have inbuilt USB driver and you should try uninstalling that driver. This might fix your problem.
- Open Control Panel and then Device Manager. Inside device manager, you need to scroll down and look for Universal Serial Bus Controllers. Expand that and find for the USB Controllers having an error.
- Right click on the Controller having the error and click Uninstall. This will Uninstall the driver and when you’ll restart your PC driver will be installed automatically.
- Restart your PC to check whether your problem is solved.
- If you’re still getting the same error you should try updating your Driver. Open Device Manager again and Right Click>Update Driver Software.
5. You can check Online for Updates and if you have already downloaded the Update File of driver you can browse and update the Driver easily.
This fix might be useful to fix your problem. You can use any Free/Premium tool to update your drivers.
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Fix 3: Disable Fastboot Startup
Fastboot is a feature in Windows which boot your Windows OS quickly. Enabling this feature will save an image of your loaded kernel and drivers files and configuration in hiberfile.
This means your drivers’ configuration is saved in a file and Windows reads configuration from those files automatically and if any error in the configuration then Windows won’t fix this on its own.
Disabling fast boot might fix your problem in this case. Below are the steps showing how to disable fast boot to fix device descriptor request failed.
- Open your Control Panel. You can do this simply by pressing Win+R then type Control Panel and hit enter.
- Search for Power Options and open the settings for Power Options. From here you can change all settings related to Power Usage by your PC.
- Now you need to click on option Choose What The Power Buttons Do from the left sidebar of your screen.
- On next screen click on Change settings that are currently unavailable. These are the settings which are hidden by default. You need administrator account access to change these settings.
- Your screen will expand and you’ll get Shutdown Settings. You need to uncheck Turn on fast startup (recommended). Unchecking this box will slow down your booting process. You can re-enable this feature once your problem is solved.
- Restart your PC.
Well, this FIX may fix your problem but if you’re still stuck in problem below is another FIX.
Fix 4: Changing Power Options For USB Ports
Windows manages power supply to USB ports frequently and you can easily change them through Control Panel. If your Suspend Settings is enabled, drivers will tell windows to slow down the power supply to the USB and USB might stop working. This is also the useful way and can solve your device descriptor request failed problem.
Steps to check your USB Selective Suspend setting:
- Open Control Panel and then Power Options.
- On Power Settings page click on Show Additional Plans to expand. This will give you High-Performance settings and you need to click on Change Plan Settings.
- On next page click on Change Advanced Power Settings.
- This will give you popup window. Click on Change Settings That Are Currently Unavailable. Expand USB settings and disable both On battery and Plugged In options for USB Suspend Settings.
- Reboot your PC to check whether your problem is fixed for device descriptor request failed.
Fix 5: Try Troubleshooting Problems Using Windows Troubleshooter
Windows has its own troubleshooter which is capable of fixing most of the problems encountered with your PC. You should definitely use Windows Troubleshooter to fix your problem.
- Open your Control Panel and click on Troubleshooting.
- On next screen under Hardware and Sound click Configure Device.
- Click Next and Windows will start finding all possible problems with your Hardware eg. USB ports, USB drivers etc. If Windows has found any fix apply that fix to solve your problems.
These are all the possible FIX for your problem.
Fix 6: Restore Your PC To Previous Recovery Points
If this problem occurred after you’ve installed any software or have made several changes in your PC, restoring your PC to previous versions might fix your problem. Many problems are fixed by recovery process in Windows. Recovery feature is available in every build of Windows. When you made any big change in PC, Windows will automatically create a restore point which can be used for the recovery process. Follow the steps given below:
1. Press Win+R, type Control Panel and hit enter.
2. Now find the Recovery option and open it.
3. Then select System Restore, follow the on-screen guide and wait till all the recovery points are shown.
4. Select recovery point according to your needs and restore your PC to that recovery point.
These fix will also help you to solve the USB Device Not Recognized problem. If your problem still exists and methods given above are not working for you then we’ll try to help you. Comment down below and we’ll try to fix your problem.